Most outbound fails before a word is written
It fails in the list. A file bought from a broker, filtered on headcount and industry, and blasted at four thousand strangers who have no reason to be hearing from you. That is not a channel problem, and no amount of clever copy rescues it.
So the first fortnight goes into targeting rather than sending. Depending on what you sell, that means
- the segments worth working and the ones too small to bother with,
- how many companies each one actually holds,
- who owns the problem inside them and who signs for it,
- contacts built at the source and verified rather than bought,
- your existing clients and live deals excluded,
- the accounts you never want contacted, excluded too,
- and a running read on which of them have a live reason to talk this quarter.
That last one is where our intent and signal work sits. It is one input into the ordering of the list, and a good one, but the list has to be right first.